Privacy policy

At Street Nova, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit our website or place an order.

Information We Collect

When you visit our website or place an order, we may collect the following information:

Full Name
Email Address
Mobile Number
Shipping & Billing Address
House/Flat Number, Landmark & PIN Code
Order Details and Purchase History
Payment Information (processed securely through our payment partners)
Device Information such as IP Address, Browser Type, Cookies, and Website Usage Data

How We Use Your Information

We use your information to:

Process and confirm your orders.
Deliver your products through our courier partners.
Provide order updates and shipment tracking.
Respond to customer support requests and resolve issues.
Verify transactions and help prevent fraudulent activity.
Improve our website, products, and customer experience.
Comply with applicable legal and tax obligations.
Send promotional offers, new product launches, and important updates (only where permitted).

Payment Security

Street Nova does not store your debit card, credit card, UPI PIN, CVV, net banking credentials, or other sensitive payment information.

All online payments are processed securely through trusted third-party payment gateway providers.

Cookies

Our website uses cookies and similar technologies to:

Improve your browsing experience.
Remember your preferences.
Analyze website traffic and performance.
Enhance website functionality.

You may disable cookies through your browser settings; however, some website features may not function properly.

Information Sharing

Street Nova values your privacy.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Your information may only be shared with:

Trusted courier and logistics partners for order delivery.
Secure payment gateway providers to process transactions.
Technology and website service providers that help us operate our business.
Government authorities or law enforcement agencies when required by applicable law.

Data Protection

We implement reasonable administrative, technical, and security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.